SHIPPING POLICY

Thank you for shopping with COLLECT-T-BOX. We carefully prepare and package every order to help ensure your collectibles arrive safely.

SHIPPING DESTINATIONS

At this time, COLLECT-T-BOX ships only within the United States.

We currently do not offer international shipping.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday, excluding federal holidays.

Processing time is the time required to prepare your order for shipment and does not include carrier transit time.

SHIPPING RATES

Shipping costs, when applicable, are calculated and displayed at checkout before you complete your purchase.

Available shipping methods and rates may vary depending on the destination, package size, weight, and products ordered.

DELIVERY TIMES

Estimated delivery times shown at checkout begin after your order has been processed and transferred to the shipping carrier.

Carrier delivery estimates are not guaranteed by COLLECT-T-BOX. Delays caused by the shipping carrier, severe weather, holidays, or other circumstances outside our reasonable control may occasionally occur.

TRACKING

When tracking is available, tracking information will be provided after your order has shipped.

Please allow time for the carrier's tracking system to update after the shipping label has been created.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive an incorrect item, please contact COLLECT-T-BOX as soon as possible after delivery.

Please retain the product, shipping box, packaging materials, and shipping label and provide clear photographs so we can review the issue.

Please refer to our Return & Refund Policy for additional information regarding damaged, defective, or incorrectly shipped products.

LOST OR DELAYED PACKAGES

If tracking indicates that your package is delayed, please allow the shipping carrier reasonable time to complete delivery.

If you believe your package has been lost, please contact us so we can review the shipment information and assist with the appropriate next steps.

CONTACT US

For questions regarding shipping or an existing order, please contact COLLECT-T-BOX using the contact information provided on our website.

COLLECT-T-BOX
Collect, Discover and Enjoy.